What our customers are saying

 "I read the N&O article featuring the work you did for the retired  couple wanting to retrofit their house to meet ADA guidelines, and it  didn't surprise me one bit that you were the only subcontractor they met  willing to think outside the box.  Because that was our experience with  you too.  You did a beautiful job"

"Working with Billy, his crew, his subcontractors, and other professionals he recommended has been a great pleasure.  They all care about the work they do and our satisfaction and they work hard, skillfully, and with cheerfulness.  They are pros at what they each do and are used to working with each other and with or for Billy.  We never expected to complete this large project and be so happy with the process and results, as we have had some poor experiences in the past.  This was a complex project, but all challenges were dealt with expertly...."

 "You and your men did a great job with the decking!  They had to custom  fit pieces and make and fit shims all over the place because none of my  concrete surfaces were level, none of the corners were square and no two  dimensions were the same.  And I appreciate the extra features you  suggested such as the PVC piece under the threshold.  I'm quite pleased  with the way it all turned out--it looks great.  The next time I have a  project to be done, I'll be calling you ."

"...the primary values we observed with VBR are: honest, trustworthy, personal and financial integrity, listen and respond to customer requirements, daily communications (e.g. texting, telephone, email), and very frequent on-site visits to discuss progress and review work and problem solve any issues.  Billy Vaughan has an easy, pleasant working style and our interactions with him were positive and respectful.  Billy did not requrie nor accept money upfront to fund the renovation but invoiced at the end of the month based on services provided and supplies purchased.  He provided receipts for items purchased along with the invoice for services rendered..."

 "Ripping open the entire back end of our home to put on an addition was bound to have plenty of challenges!  Throughout the entire process, Vaughan Building and their team wee extremely professional, puntual, and very transparent over the multi-month construction event.  No renovationjob of the magnitude of ours was ever going to be easy.  However, I can attest that Billy Vaughan was always available by phone or to get out to the job site to address coordination between trades, deliveries, or unforseen field adjustments...this construction company is probably the most honest and trustworthy you will find in the Raleigh area.  I highly recommend their services."  

 Municipal chief framing inspector: "it's been many years since I've seen framing of this quality."  

 Production building superintendent on visiting one of our jobs took pictures of the framing and asked to bring his own  framers back to see

 "what framing is supposed to look like." 

 One of many subcontractors who have hired VBR to work on his personal home: "the most honest man in Wake County." 

"Best Builder/Contractor I have ever worked with in this area.  The building is wonderful, the site was clean, his workers were cooperative, and everyone was very responsive.  I've been a broker for over 25 years and Vaughan is at the top of the list."

"Everything looks great.  He and his employees are professional and very meticulous.  We could not have asked for a better experience.  Billy has done several jobs for us and we were always extremely pleased. I would definitely use him again."